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Misfit Flare

Welcome, Misfit.

GENERAL SET-UP & APP

  • iOS: Go to the App store, write the brand name in the search command, select the app and tap “Get”. Wait for the app to download on your phone.
  • Android: Go to the Google Play store, write the brand name in the search command, select the app and tap “Install”. Wait for the app to download on your phone.

Download the app and follow the account set-up instructions. Install battery/batteries as instructed in the Quick Start Guide or reference “HOW DO I INSTALL/REPLACE THE BATTERY?” You are now ready to pair the tracker to your phone.

Tap the tracker twice. The light will blink to let you know it is working. If the light does not blink, reinstall your batteries and try again.

You can sign up using your email address, Facebook account, or Google account.

Your age informs our activity algorithms (steps, calories, etc.) and makes them more accurate.

No, all device data and information wirelessly syncs with the smartphone app via Bluetooth technology.

  • iOS: Press and hold on the app icon until an “X” appears on the upper left corner of the icon. Tap on the “X”.
  • Android: Uninstall the app by going to Apps. Press and hold on the app and drag it to the Uninstall icon.

There is no on or off switch on the tracker. To completely power off the device, remove the batteries following the instructions in “HOW DO I INSTALL/REPLACE THE BATTERY?”

The LED light will indicate your activity progress to you goal.

  • 1 blink = 0-25%
  • 2 blinks = 25-50%
  • 3 blinks = 50-75%
  • 4 blinks = 75-99%
  • 5 blinks fast = 100%

PAIRING/SYNCING

Install batteries and check if the device is on by double tapping. You will see LED lights flash if it works correctly. Download the app, set up an account, and follow the prompts to add a new device to your account. In the app, select which device you have to start pairing. Accept the Bluetooth pairing request by selecting “Pair.” You will then see a confirmation screen. You may have to update the firmware. If so, tap “Update” and wait for the update to go through.

It could be one of the following reasons:

  • You have not downloaded and installed the app. Follow the instructions in “GENERAL SET-UP & APP.”
  • You have not installed the battery or batteries. Follow the instructions in “HOW DO I INSTALL/REPLACE THE BATTERY?”
  • Your activity tracker's battery/batteries are low. Follow the instructions in “HOW WILL I KNOW WHEN THE BATTERY IS LOW OR NEEDS TO BE REPLACED?”
  • Your activity tracker may not be close enough to your phone. Move your activity tracker closer to your phone.
  • Bluetooth may be disabled on the phone. The app will notify you that Bluetooth is not on and will ask to turn it on. Try enabling Bluetooth on your phone using the phone’s Bluetooth settings. If it is already enabled, try turning Bluetooth off and on.
  • Your activity tracker may need to be unpaired and then, reconnected to the phone. Follow the instructions on “HOW DO I RE-PAIR THE SAME ACTIVITY TRACKER WITH THE APP?”
  • The device might be “sleeping” from lack of activity. Double tap the device to “wake it up.” This will allow the phone to connect again.

Open the app. From the app’s main menu, open the Device settings. Disconnect the activity tracker from the app. Then, go to the phone’s Bluetooth settings and forget or unpair the activity tracker.

If you haven’t unpaired your activity tracker, follow the steps on “HOW DO I UNPAIR MY ACTIVITY TRACKER FROM MY PHONE?” To re-pair, follow the steps on “HOW DO I PAIR MY ACTIVITY TRACKER TO MY PHONE?”

The phone and activity tracker can be up to about 10 meters (30 feet) apart with no walls, doors, or other obstacles between them.

You can pair as many devices to the app as you would like but only one device can be active and connected at a time.

Open the app. From the app’s main menu, click “MY DEVICES.” Tap the “+” sign at the bottom of the screen. Follow the steps on “HOW DO I SET UP MY ACTIVITY TRACKER?” Note that only one activity tracker or device can be active and connected at a time.

Open the app. From the app’s main menu, click “MY DEVICES” and select the one you want to use. Note that only one activity tracker or device can be active and connected at a time.

It could be one of the following reasons:

  • The activity tracker may be disconnecting if moved outside of the phone’s Bluetooth range. Bluetooth range is 10 meters (30 feet) if there are no doors, walls, or other obstacles between the phone and the activity tracker. Bluetooth may be disabled on the phone. The app will notify you that Bluetooth is not on and will ask to turn it on. Try enabling Bluetooth on your phone using the phone’s Bluetooth settings. If it is already enabled, try turning Bluetooth off and on.
  • If within Bluetooth range of the phone and activity tracker still will not sync, the activity tracker battery or batteries might be low. Follow the instructions in “HOW DO I INSTALL/REPLACE THE BATTERY?” to replace your battery.
  • If your activity tracker keeps disconnecting after replacing the battery and while still within Bluetooth range of the phone, try turning Bluetooth on and off.
  • If your activity tracker still disconnects, try the steps found in “HOW DO I RE-PAIR THE SAME ACTIVITY TRACKER WITH THE APP?”
  • If none of these suggestions work, contact Customer Care.

BATTERY

CR1632 Lithium Battery

Battery installation may vary by model.

  • Hold the device securely face down.
  • Insert the tool provided or a coin into the slot on the case back.
  • To open, apply light pressure while turning the tool or coin to the left. Line up the dots or markers. Do not over rotate. (Figure A shows the case back in open position)
  • Remove the case back manually. (Figure B)
  • Insert the battery with the “+” or logo facing up. (Figure C)
  • Return the case back.
  • To close, apply light pressure while turning the tool or coin to the right. Line up the dots or markers. (Figure D shows the case back in closed position)

Battery life will vary based on how frequently you interact with the device. Overall, you should get approximately 4 months of usage before you need to replace the battery.

The app will prompt you if your battery is low and needs to be replaced. If the app has not prompted you yet, your battery is within the acceptable range for use.

FEATURES

The module is both splash and dust resistant but we do not recommend submerging in water. Additionally, materials on the trackers straps, such as leather, may react poorly to water and dust.

It does not have a display, microphone, or speaker.

It does not have GPS.

It does not have an alarm.

ACTIVITY TRACKING

Your devices tracks both activity (steps, calories, and distance) and sleep (awake, light, and restful). Additionally, the app lets you track progress towards a personal goal like drinking water or exercising.

From the daily view, pull down the screen to see your weekly view. To return to weekly view, swipe up from the bottom of the screen.

Swipe the screen from left to right to see your activity history in the daily and weekly views. You can see up to 14 days of history.

From the daily or weekly views, tap on the 3 dots in the top right corner of the screen and select “Change my step goal.”

To update your height or weight, tap the 3 lines in the top left corner in your app to access the navigation menu. Select the gear icon in the upper right of the expanded screen to access your settings. Select “Height” or “Weight”, scroll up and down to select the right number, and tap “Done” to confirm.

To change the units system, go into your activity settings and tap on “Units” to select either US or Metric system.

This activity tracker is best suited to capture steps when walking, running, and similar activities throughout your day. The device is only splash proof so swimming is not a recommended activity.

Make sure you have been through the Activity onboarding and set up for tracking. Next, ensure that your device's battery is not dead and that it is syncing to the app. To sync, go into your activity screen and pull down on the activity wheel to start the syncing process.

It could be one of the following reasons:

  • Make sure you have been through the Activity onboarding and set up your tracking.
  • Make sure your device's battery is not dead and that it is syncing to the app.
  • Make sure the device is snug to your wrist.
  • The device only tracks walking, running, and biking (but not stationary biking). If you hold something in the same hand as the device while walking, it might not count all steps accurately.
  • The device might be in recovery mode. If so, tracking and notifications will not work. You will need to do a firmware update to get things back to normal again.
  • We use sensors and a complex algorithm to determine when someone has taken a step. We believe our algorithm is an accurate representation of actual movement and ignores false movement like simply moving your arm.

You cannot see calorie metrics until height and weight are set. To update, see “HOW DO I UPDATE MY HEIGHT OR WEIGHT?”

No, it does not monitor heart rate.

Open the app to view your activity progress or simply double tap your activity tracker device with your finger. The LED light will indicate your progress.

  • 1 blink = 0-25%
  • 2 blinks = 25-50%
  • 3 blinks = 50-75%
  • 4 blinks = 75-99%
  • 5 blinks fast = 100%

Your activity tracker can store data for 20 days between syncs.

You can manually log or update your sleep data. However, you cannot manually log physical activities.

3RD PARTY INTEGRATION

ACTIVITY

Yes, you can send your fitness app to Up by Jawbone, Under Armour Record, Apple Health and Google Fit.

No, you can only export your data to other apps (not import data).

We use sensors and a complex algorithm to determine your step count. Each app has a different algorithm that causes variations between data.

SLEEP

No, you cannot send your sleep data to other apps.

No, you cannot receive any sleep data from other apps.

We use sensors and a complex algorithm to determine your sleep data. Each app has a different algorithm that causes variations between data.

SLEEP TRACKING

If you wear your device to sleep, it can automatically track when you fall asleep, duration of sleep, duration of light and restful sleep, and when you wake up.

From the daily view, pull down the screen to see your weekly view. To return to weekly view, swipe up from the bottom of the screen.

Swipe the screen to the right to see your activity history in the daily and weekly views. You can see up to 14 days of history.

Make sure you have been through Sleep onboarding to set up your tracking. Next, ensure your device is on, charged, and connected to the app. To sync, go into your activity screen and pull down on the activity wheel to start the syncing process.

It could be one of the following reasons:

  • Make sure you have been through Sleep onboarding and set up your tracking.
  • Make sure your device is on and charged and connected to the app.
  • You can manually edit your sleep data if you still believe the start or end times are incorrect.

To edit an existing record, go to the sleep section in the app and press the 3 dots in the upper right hand corner. In the menu, click “Edit Sleep Data.” This will allow you to manually change your start or end time for an existing record. To manually add a sleep session, select “Add a Sleep Session” in the middle of the screen for any night that has no sleep data recorded.

No, your activity tracker will automatically track your sleep so you don't need to take action to enter or exit sleep mode.

ACCOUNT & DEVICE SETTINGS

To access Settings, select the 3 lines in the upper left of the app to open the navigation menu. Tap the gear in the top right corner. In your Settings Menu, you can access settings for your account, activity, and sleep.

To edit your first or last name, go to Settings and click “My Profile.” Tap on your first and/or last name and use the keyboard to edit. Tap “Done” to save.

To edit your email, go to Settings and click “My Profile.” Tap on your email and use the keyboard to edit. Tap “Done” to save.

To change your password, go to Settings and click “My Profile.” Tap on “Reset Password” and use the keyboard to enter your new password. Confirm your password and tap “Confirm.”

To delete your account, go to Settings and click “My Profile.” Tap “Delete Account” at the bottom of the screen and then, tap “Ok” to confirm.

To opt out of emails, go to Settings and click “Alerts.” Toggle to opt in for or out of emails.

To opt out from push notifications, go to Settings and click “Alerts.” Toggle to opt in for or out of push notifications.

The app language is automatically selected based on the language you set for your phone. If your phone's language is not one of the languages the app is translated in, the default language is English.

To access the warranty details, go to Settings, click “About”, and then, “Warranty.”

To access device management, tap on the device icon on the top right corner of the dashboard/home page.

To get more information about the device, go into device management and press the “i” icon on the right of the device name.

Open the app. From the app’s main menu, open the Device settings and disconnect the activity tracker from the app. Then, go to the phone’s Bluetooth settings and forget or unpair the activity tracker.

If you already have the app and want to add a new device, tap the 3 lines in the upper left of the app to open the navigation menu. Select “My Devices” and then, select “Add” in the upper right of the screen.

PRIVACY

Refer to Privacy Policy in the app under Settings.