For full support details, frequently asked questions, and product set-up guide, please visit: misfit.com/go

Manufacturer:
Fossil Group, Inc.
Headquarters:
901 S. Central Expressway
Richardson, Texas 75080
United States of America
Internet Address:
www.fossilgroup.com

European Authorized Representative:
Fossil Europe B.V.
Terborgseweg 138
7005 BD Doetinchem
The Netherlands

Swiss Distributor:
Fossil Switzerland GmbH
Riehenring 182, 4058 Basel
Switzerland

If your smartwatch requires service:
United States: Click here
Canada: Click here
United Kingdom: Click here
Germany: Click here
France: Click here

Warranty Information
Standard Limited Warranty

WHAT IS COVERED AND FOR HOW LONG?
Fossil Group, Inc. (“Misfit”) warrants that this Misfit product and accessories included in the packaging with the product (the “Product”) are free from defects in material and workmanship under normal use for the period commencing upon the date of purchase and continuing for two years.

This is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law, including, but not limited to those relating to non-conforming goods. Fossil’s limited warranty bene ts are in addition to, and not instead of, rights provided by consumer law.

WHAT IS NOT COVERED?
Uninterrupted or Error-Free. Misfit does not warrant that the operation of the Product will be uninterrupted or error-free. Misfit is not responsible for damage arising from failure to follow instructions relating to the Product’s use.

Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.

Case and Crystal (if applicable). Misfit does not warrant cases or crystals.

Bracelet. Misfit does not warrant bracelets or straps.

Batteries. Only rechargeable batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this Limited Warranty. Non-rechargeable batteries are not covered under this Limited Warranty.

Software. This Limited Warranty does not cover software embedded in the product and the services provided by Misfit to owners of the Product. Refer to the license agreement accompanying the software and the Misfit services terms of use for details of your rights with respect to their use.

Abuse & Misuse. Defects or damages that result from:

  • a) Improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks or scratches, etc.) to the surface of the Product resulting from misuse;
  • b) Contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food;
  • c) Use of the Product for commercial purposes or subjecting the Product to abnormal usage or conditions; or
  • d) Other acts which are not the fault of Misfit, are excluded from coverage.

Use of Non-Misfit Products. Defects or damage that result from the use of non-Misfit branded or certi ed products, accessories or software or other peripheral equipment are excluded from coverage.

Altered Products. Product with:

  • a) Serial numbers or production date codes or other tracking marks that have been removed, altered or obliterated;
  • b) Broken seals or that show evidence of tampering or access by non-authorized dealers or repair centers; are excluded from coverage.

Products from Unauthorized Sellers. Products that are not purchased from an authorized Misfit retailer are excluded from coverage.

Communications Services. Defects, damages, or the failure of Products due to any communication service or signal you may subscribe to or use with the Products is excluded from coverage.

WHAT ARE MISFIT’S OBLIGATIONS?
During the applicable warranty period, provided the Product is sent in for service in accordance with the terms of this Limited Warranty, Misfit will repair, replace, or refund the purchase price of the Product, at Misfit’ sole option, without charge. Misfit may, at its sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product. All replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for ninety (90) days, whichever is longer. All replaced Products, parts, components, boards and equipment shall become the property of Misfit. Except to the extent expressly allowed by applicable law, transfer or assignment of this Limited Warranty is prohibited.

WHAT MUST YOU DO TO OBTAIN WARRANTY SERVICE?
To obtain service under this Limited Warranty, you must return the Product to an authorized service facility in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date of purchase, the serial number of the Product and the seller’s name and address. If Misfit determines that any Product is not covered by this Limited Warranty, you must pay for all parts, shipping, and labor charges for the repair or return of such Product.

To find the nearest authorized international service center, please visit misfit.com/service-centers.

No data, software or applications added to your Product will be reinstalled. You should keep a separate backup copy of any contents of the Product before delivering the Product to Misfit for warranty service, as some or all of the contents may be deleted or reformatted during the warranty service.

WHAT ARE THE LIMITS ON MISFIT’S LIABILITY?
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, AS TO ANY MATTER WHATSOEVER, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, SATISFACTORY QUALITY, TITLE AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED BY Misfit. Misfit SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES OR LIABILITIES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE SALE OR USE OF THIS PRODUCT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY, OR ANY OTHER THEORY, EVEN IF MISFIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY SPECIFIED HEREIN IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. MISFIT’S ENTIRE LIABILITY SHALL BE LIMITED TO REPLACEMENT OR REPAIR OR RETURN OF THE PURCHASE PRICE PAID, AT MISFIT’S SOLE OPTION.

SOME COUNTRIES, STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY BE LIMITED IN THEIR APPLICATION TO YOU. WHEN IMPLIED WARRANTIES MAY NOT BE EXCLUDED IN THEIR ENTIRETY, THEY WILL BE LIMITED TO THE DURATION OF THE APPLICABLE WRITTEN LIMITED WARRANTY. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS THAT MAY VARY DEPENDING ON THE LOCAL LAW. YOUR STATUTORY RIGHTS ARE NOT AFFECTED.

MISFIT MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT OR DISTRIBUTED BY MISFIT OR OTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT.

Nothing in the Product instructions or information shall be construed to create an express warranty of any kind with respect to the Products. No agent, employee, dealer, representative or reseller is authorized to modify or extend this Limited Warranty or to make binding representations or claims, whether in advertising, presentations or otherwise, on behalf of Misfit regarding the Products or this Limited Warranty. This Limited Warranty gives you speci c legal rights, and you may also have other rights that vary from state to state or country to country.

FOR AUSTRALIAN CUSTOMERS:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Modification of Software
MISFIT IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE. USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR PRODUCT TO WORK IMPROPERLY.

Important Safety Instructions

  • • Read these instructions.
  • • Keep these instructions.
  • • Heed all warnings.
  • • Follow all instructions.
  • • Do not attempt to open, disassemble or tamper with the Product. Substances contained in this Product and/or its battery may damage the environment and/or human health if handled and disposed of improperly.
  • • Do not use the Product in circumstances that could cause a dangerous situation, such as using the Product while operating heavy machinery or driving a moving vehicle in a manner that might cause you to take your eyes o the road or become so absorbed in the activity that your ability to concentrate on the act of driving becomes impaired.
  • • (If applicable) Do not wear or clean your Product while you are charging it. Always unplug the charger first before cleaning the Product.
  • • Do not use abrasive cleaners to clean your Product.
  • • Do not place your Product in a dishwasher, washing machine, microwave oven, oven or dryer.
  • • Do not expose your Product to extremely high or low temperatures.
  • • Do not use your Product in a sauna or steam room.
  • • Do not expose your Product to water at high pressure, such as ocean waves or a waterfall.
  • • Do not leave your Product in direct sunlight for an extended period of time.
  • • Do not leave or use your Product near open flames.
  • • Never allow children to play with the product; the small components may be a choking hazard!
  • • The Product is not intended for use where the failure of the Product could lead to death, personal injury, or severe environmental damage.

WARNING! Certain items are fitted with lithium batteries that may contain perchlorate material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information.

Intellectual Property
All Intellectual Property, as de ned below, owned by or which is otherwise the property of Misfit or its respective suppliers relating to this product, including but not limited to, accessories, parts, or software relating there to (the “Product System”), is proprietary to Misfit or its licensors and protected under Federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentatble), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with Misfit and its licensors and suppliers.

For a full list of available service centers, please visit: misfit.com/service-centers